Contact

Monday to Friday
9am - 5pm EST
 
Phone: 888 501 0805
Mail: support[at]fotofinder-systems.com

TeamViewer

With the FotoFinder remote maintenance
software, many things can be solved quickly!

Download TeamViewer

Questions about the software, installation, etc.
can be found on the manufacturer's website.

Why Regular Updates Are so Important

Regular updates are about much more than just new functions. It's about security, compatibility and performance. If you use outdated versions of FotoFinder, you risk security vulnerabilities, missed features and system problems.

Those Who Don't Update Will Be Left Behind

  • Each new version brings new features and improvements to our workflow.
  • Those who work with old versions miss out on important innovations – and work less efficiently.
  • We want to work with the best skin imaging tools – and those are only available in the latest update.

Many Modules Do Not Run Properly Without Updates

  • Modules such as Trichoscale DX only work to a limited extent on older systems – or not at all.
  • This means less precision, more effort, and disruptions in the process.
  • Only with the latest software does everything run smoothly and as it should.

New Operating Systems – New Requirements

  • When using Windows 11, compatibility issues may arise with FotoFinder versions prior to 3.4.3.
  • Universe 2 does not run smoothly on the new operating system – errors and instability may occur.
  • If you want to work stably and reliably, you must also keep up with software updates.

Security at Risk – And With It Patient Data

  • Outdated systems are easy prey for cyberattacks.
  • Without security updates, there is a risk of data breaches and legal problems.
  • This can be particularly costly and critical in the medical field.

New Hardware? New Software!

  • New devices need customized software to function smoothly.
  • Old versions often cannot work with modern hardware, which inevitably leads to errors.
  • Updates ensure that everything works together.

Bugs out, Performance in

  • Each new version brings bug fixes and improvements, directly from real-world user experience.
  • For us, that means less hassle and more stability.
  • And the more of us who stay up to date, the better the system becomes for everyone.

No Support Without Updates

  • Outdated versions receive limited or no service.
  • No security patches, no bug fixes, no guaranteed support.
  • Staying up to date means staying safe.